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Privacy Policy
1. Who We Are
This policy explains how Layolio handles personal information in connection with layolio.com, purchases, customer support, and optional email communications.
The business responsible for the processing described in this policy is:
Legal name: Yusuf Kucuk
Address: 15 Temmuz Mah. Toki No 18 Esenler/ İST
Privacy contact: etasarimcom@gmail.com
2. Information We Process
Depending on your interaction with us, we process:
Contact details you provide, such as your name and email address.
Purchase information made available through Lemon Squeezy, such as your order reference, purchased product, payment status, and associated customer details.
Messages and attachments you send when requesting support.
Subscription preferences if you sign up for email updates.
Technical information needed to operate and protect the website, which may include connection, browser, and server-log information.
Payment information is submitted through Lemon Squeezy and its payment partners. Do not send payment card details or passwords to our support email.
3. How We Use Information
We use relevant information to:
Fulfil purchases and provide access to digital products.
Answer enquiries and resolve technical problems.
Process refunds and manage complaints.
Maintain records required by law.
Protect the website and investigate misuse.
Send optional email updates where you have subscribed or another lawful basis applies.
Where applicable law requires a legal basis, we rely on contract performance for orders and related support, legal obligations for required records, legitimate interests for proportionate security and business administration, and consent where required for optional marketing or tracking.
Providing information needed for an order or support request is necessary for us to complete that service. Newsletter participation is optional.
4. Providers and Information Sharing
Our website is hosted using Framer. Purchases are handled through Lemon Squeezy. Canva templates are accessed and edited through Canva.
We also use service providers as necessary to operate business email, manage communications, and maintain business records. They receive information relevant to the services they provide.
Some providers act on our instructions, while others process information for their own purposes under their own privacy notices. In particular, Lemon Squeezy administers transactions, and Canva operates your Canva account.
You can review their policies here:
Lemon Squeezy: https://www.lemonsqueezy.com/privacy
We may disclose relevant information where required by law or reasonably necessary to establish, exercise, or defend legal rights.
5. Cookies and Website Technologies
Our website and third-party services may use cookies or similar technologies to provide functionality, remember preferences, and maintain security.
Where optional technologies require consent, that consent must be obtained before they are used. Any such tools must be described in the relevant consent information, including their purposes and providers.
You can manage stored cookies through your browser. Blocking necessary cookies may affect some features. Third-party checkout and editing platforms manage their own technologies and privacy controls.
For questions about technologies used on Layolio, contact us.
6. Email Preferences
You can unsubscribe from marketing emails through the unsubscribe link provided or by contacting us.
Unsubscribing does not prevent necessary communications about purchases, refunds, or support requests.
Where processing relies on consent, you can withdraw that consent at any time. Withdrawal does not affect processing that was lawful before it occurred.
7. Retention
We keep personal information for as long as reasonably necessary for its stated purpose:
Purchase and financial records are retained for applicable accounting, tax, and legal recordkeeping periods.
Support records are retained while resolving the enquiry and for an appropriate period to address related disputes or recurring issues.
Newsletter information is retained while you remain subscribed. Limited suppression information may be retained to respect an unsubscribe request.
Technical records are retained according to operational and security needs and the relevant provider settings.
We consider legal requirements, the nature of the information, and whether a dispute remains outstanding when determining retention. Information is deleted or anonymized when no longer needed.
8. International Processing
Our service providers may process information in countries outside your country of residence.
Where applicable law restricts international transfers, the required transfer conditions and safeguards must be satisfied. These may include recognized adequacy decisions or approved contractual safeguards, as applicable to the provider and transfer.
You can contact us for information about the arrangements relevant to your personal information.
9. Your Rights
Depending on applicable law, you may have rights to access, correct, erase, restrict, or obtain a portable copy of your information.
You may also have a right to object to processing based on legitimate interests and to object to direct marketing.
To exercise a right, contact etasarimcom@gmail.com. We may request proportionate information to verify your identity and will respond within the applicable legal deadline.
You may also complain to the data protection authority competent for your location or our business.
10. Security and Children
We use reasonable measures to protect personal information, but no online service can guarantee absolute security.
Our store is intended for adults. If you believe a child has provided personal information to us, contact us so that we can investigate and take appropriate action.
11. Changes and Contact
We may update this policy to reflect changes to our practices or legal requirements. We will update the date above and provide additional notice where required.
For privacy questions, contact etasarimcom@gmail.com.
Contact us
If you have any questions regarding these terms, you can contact us here.